SUMMARY OF QUALIFICATIONS

Mike Jessick has been working in private services for over five years in both a technology consulting and audio production services capacity. His blend of technical, creative and business expertise allows him to play a dynamic role and adapt to complicated situations while still guaranteeing high quality and on-time product delivery. He has a unique background as a musician, engineer, technology consultant and entrepreneur. This combination helps position Mike as a leader in the audio technology industry. He specializes in creative project management, concept development, requirements gathering & analysis, functional design and the user experience.

PROFESSIONAL EXPERIENCE

Piehead Productions, Portsmouth, NH

User Experience & Business Analysis Lead (January 2010 – Present)

Developed a flexible Business Analysis & User Experience delivery model for transactional web application design projects
Led requirements gathering, analysis, prioritization and traceability for a leading telecommunications company. Ran executive and end-user interviews to successfully get buy-in and finalize the business requirements documents. Developed complex use case models, translated to wireframes and clickable prototypes.

I•Odynamic Solutions, Boston, MA

UX Director, Technology Consultant (November 2008 – January 2010)

Design of user interfaces, information architecture, behaviors and functionality for custom mobile applications
Work with third-party development teams, external investors and sponsors
iPhone applications focusing on media accessibility and location-driven news and content
Data mapping and integration with external data sources and media such as system calendars, mail programs and music databases

Deloitte Consulting, Boston, MA / New York, NY / Durham, NC

Resource Manager / Consultant, Technology Integration Practice (December 2004 – November 2008)

Functional Lead, Requirements, Software Design, User Interface Design and User Experience Expert
Main point-of-contact between UI developers, functional code developers, IT, marketing, graphics, legal, and copyright departments
Managed a staff of 180 client service professionals from across the Northeast region; Serviced 40-60 client engagements at a time
Responsible for resource planning and deployment, career alignment, revenue forecasting, counseling and new hire on-boarding
Spear-headed the first Deployment Program Management Office for proactive new hire deployment; based on its success, this approach was rolled out nationally across all service areas
Impacted recruiting efforts by analyzing market trends, hot and soft skills and providing feedback to recruiting
Leveraged technology to effectively manage large workload, handle high volume of communications and aid in complex multi-tasking
Client service project experience with leadership roles in all aspects of the software development lifecycle of custom applications (click "more" to view details)

Russell Reynolds Associates
Requirements Analysis & Design Lead (10 months), UI Prototype Developer & Business Analyst (6 months)
Led complex threads of the functional design for the new Russell Reynolds recruiting system, including a new activity helper, task management and assisted navigation and workflow. Conducted monthly user, IT and developer reviews of the system design, driving a user-based design approach and getting sign-off in order to proceed. Management of a requirements database and tracking tool, mapping each requirement to a specification document to ensure a solid and complete design and ownership of the functional design specifications.
Worked with many of the work streams within an integrated client-and-Deloitte team. Applied expertise in iRise, a prototype development and requirements gathering tool, to deliver high-quality User Interface concepts to the client and gather invaluable UI and navigation requirements for the proposed systems. Played an integral role in system requirements gathering and in-depth analysis in order to logically divide them up into design modules, services and categories which were handed off to design teams to build specifications.

BlueCross/BlueShield of North Carolina
Project Management Officer (4 months), User Experience Expert & Prototype Developer (8 months)
PMO for all four projects in their respective next releases, effectively consolidated all operations from project level into one program. Key responsibilities were to develop a program-level Statement of Work, develop a resource ramp-plan and financial estimates, design and implement on-boarding and exit processes for all resources, redefine roles for all team members under the new program structure and communicate project issues and action items to program leadership.
Solely responsible for developing a clickable prototype with integrated graphics aligned to the enterprise identity that allowed stakeholders to gain early insight into the application and planned user experience. Developed a Collaboration Model to simplify the chain of communication & minimize the interdependencies between teams; assigned ownership of all page and UI elements to the appropriate developers. Built prototype into a site framework for development of the application and developed a Resource Bundle, migrating all content that would be seen by the end-user into a configuration file, allowing for internationalization. Single point-of-contact between the client-side Marketing, Graphics & Copy departments. Key success factors of the role were bridging the gap between developers and graphic designers and managing the overall user experience of the application.

Commonwealth of Massachusetts
Data Analyst (3 months)
Responsible for analyzing eligibility criteria for a Child Welfare system for the Department of Social Services and transition planning as the Commonwealth migrated to a new system. Worked with developers to build a case migration plan, tracked and verified migration into the test and production environments, designed the user portal using Dreamweaver and created specifications for the developers.

Tactical Sound, Boston, MA

Founder, Producer, Engineer (2003 – Present)

Digital audio recording & production studio offering a suite of services ranging from studio & live album recording to film sound design and original music for media.
Hired and managed an in-house composer and 2 audio engineers
Developed an Audio Development Life Cycle (ADLC), a standardized process for creating top-quality sound and music in a client service atmosphere
Designed & built an auto-quoting system based on project tracking data to deliver accurate & fast project quotes to prospective clients
Designed and constructed two recording studio spaces
Produced numerous bands across many different genres of music, creating full-length live and studio albums for commercial release
Film experience includes film sound design lead for multiple independent films from New York, London and Boston; Management of and collaboration with video editing, composer, director, and cinematographer; Recorded and mixed sound & score in 5.1 surround sound

Vicor Corporation, Andover, MA

Electrical Engineer (2003 – 2004)

Conducted quality assurance testing, failure analysis, product and machine testing & qualification; Assisted in electrical and mechanical design of testing and production equipment; Worked with quality control systems
Specific projects: ThermScreen Application Process Design; Transformer-line machine & process qualification and Go-Live. Software design and custom cable work for automated data-tracking & recording system implemented on vacuum machines. Ran and tracked qualification kits for new parts & processes.
6-Sigma Training

Thundering Sky Studios, South Berwick, ME

Sound Engineer for Audio Recording (2001 – 2002)

Wrote 13 original songs with Go For Broke, compiled as “Style Syncretic”
Recorded, mixed, and mastered these works at Thundering Sky Studios with the help of a Studio Manager.
Designed album layout & artwork; coordinated all post-production details.
Experience with acoustics, analog recording devices, audio mixer and a wide range of digital audio equipment

Go For Broke, Hampton, NH / Boston, MA

Professional Musician (1998 – 2004)

Music composition, production, and performance experience with equipment setup, live-sound mixing & recording, acoustics, extensive miking, optimization of amplifier and speaker setup, audio equipment & instrument repairs.
Production of a full-length professional recording.
Coordination with band members, venue owners, recording studios, pressing companies, music labels, radio stations, and other engineers.
Setup & management of an East Coast, US tour; Many live performances, including benefit shows and fund-raisers.

TRAINING & SYSTEM EXPERIENCE

Art & Media Production Tools: MOTU Digital Performer, Digidesign Protools, Apple Logic Studio, Cakewalk Sonar, Propellerhead Reason, MOTU Symphonic Instrument, FXpansion BFD, Apple Final Cut Pro, Avid, Adobe Photoshop, Illustrator, GoLive, Flash & Dreamweaver
Hardware/Operating Systems: Mac OSX, Windows XP, VMware, Universal Audio UAD DSP Hardware (Full list of audio production hardware experience available on request)
Development Tools/Languages: HTML, CSS, XML, PHP, Javascript, AJAX, J2EE Struts, Test Director, C++, MATLAB
General/Best Practice: Project involvement in all phases of the Software Development Life Cycle/SDLC, iRise – Prototyping & User-Based Requirements Gathering Tools, Requirements gathering, analysis and management, User-Centric Design, Human-Computer Interaction, ITIL Certified, Storyboarding, Expert with MS Office (PowerPoint, Excel, Visio, Outlook, Publisher, Word)

EDUCATION

Boston University College of Engineering, Boston, MA
Bachelor of Science in Electrical Engineering, Sept. 2004
Graduated Cum Laude
“Digital Signal Processing” Area of Focus
Cumulative Grade Point Average: 3.25 / 4.00
National Society of Collegiate Scholars (2000– Present)
Three-Year Member of the IEEE, BU Student Chapter

RELATED COURSEWORK

Digital Video Processing, Digital Signal Processing, Communication Systems, Physics of Music, Social & Cognitive Psychology, Signals & Systems, Technology & Society, Music & Society, Electronic Music, Analog Electronics & Amplifiers, Computer Architecture, Digital Image Processing, Electromagnetic Systems, Project Development: Wireless Classroom Response Systems

MikeJessick.com | Music Producer, Engineer, Musician, Technologist & Entrepreneur